How to lose Clients, Part 2 - Insult Them

An effective insult requires offence to be taken by the insulted. For example, you decide you want to insult someone. Do you choose

1) Meta-method direct and specific insult (DSI) "You D***head, Bitch, Motherf****r, Slut etc"

or

2) the more subtle Miltonesque indirect, non-specific (INSI) "Of course I don't know your specific problem but I do know that we all have the resources at some level to overcome the difficulties of being a complete D***head, Bitch, Motherf****r, Slut etc."

Who, in their right mind, would insult a client? But we all know offence can be taken without insult intended.

Insults can be delivered, or offence taken, through any of the Representational Systems:

Visual

The one-fingered salute 'the bird' is Emphatic Visual, while a disdainful raising of the eyebrows could be Subtle Visual. Both actions are Response Insults as, generally, the Insulted would have said or done something to elicit the VRI.

It is unlikely that, in the case of a client, one would select, for example, giving them the bird, unless of course one were deliberately trying to lose them and possibly get a smack for good measure. (Anyone who has experienced giving or receiving the bird when not in a car, please let me know for my research into this form of VRI).

The disdainful raising of the eyebrows however, or, worse, just one eyebrow might be your VRI to a client's unconsidered remark.

Auditory

A speaker, hoping to attract clients from a public taster-session, starting by taking the mick out of his competitors, describing their followers as robotic. The competitors being in the same field it might be expected that some of those followers could be present, perhaps wanting to learn more about the subject, possibly seeking a different perspective, even thinking of switching from the competitor to the speaker. Rick was one of the latter but, hearing himself described as a robot, developed an aversion to the speaker.

Speaker also reprimanded a man without a partner for being single with the words, 'we are mammals, and mammals have partners.' Others in the audience were singles too, but none dared say so after that. (He didn't distinguish between dog-mammals who shag anyone including their parents, siblings and offspring, and polar bears who live in solitude except for the mating act.)
Rick wondered, has this speaker thought how many robotic followers were in his audience, or how many were single, and would members of either group be flocking to his workshop after the Unintended Generic Insults?

Bernard told me of his mentor dismissing a potential student who had changed her mind about joining a course "If I had a pound for everyone who said they were going to do a course I would never have to run any," an Intended Specific Insult consigning the no-longer-potential to the mass of the human condition.

Kinesthetic

At school they punished us for falling asleep in church - an insult to God. We would plead mitigating circumstances such as, not intending to fall asleep, so the punishment would be from the venial rather than mortal category.

In a particularly boring lecture a student at the back nodded off. The lecturer said, "Wake him up, will you," to the sleeper's neighbour who replied, "You sent him to sleep - you wake him up!"

An effective KRI or Kinesthetic Response Insult would be to ignore or not respond to something a client says or does. To ignore a proffered handshake, for example, or a remark.

Gustatory

"I can forgive a man insulting me in my own home, but not being served lukewarm soup in his."

Taken to extremes, poisoning would be a superb insult even in the medical sense.

Olfactory

The Skunk has raised flatulence to the level of strategy, a fine General Defensive Insult.

We in the everyday world can be offended by a lack of personal hygiene, halitosis or tobacco-fumes, but is taking offence the same as being insulted?

Does not the very advertising of deodorant imply an insult? Better, dress it up as imbuing irrestible powers of attraction. Can you conceive of someone abstaining from washing or applying deodorant in order to insult? Yet inattention to personal hygiene could successfully lose a client, especially in close-quarter situations like bodywork.

Blowing cigarette-smoke in someone's face is a first-class Direct Specific Insult but nowadays a little more difficult to deliver, requiring the intended Insultee also to be a smoker, or first invited into the smoking-zone of a public place. Smoking in a non-smoking household of course counts as a Non-Specific Gratuitous Insult.

Terry, a commercial real-estate consultant, made a call on a potential client. He was shown into a vast office, at the far end a panoramic window, outlining a man behind a massive desk. Barely had Terry stepped across the threshold when the man said, "Smoker! Stay at that end of the room!"

Up to that moment Terry, who shared his own office with other smokers and home with a smoking wife, had not given a thought to the smell that announced his presence. It was a key moment that started him on the the way to quitting.

I remember, years after quitting myself, one of my challenges was giving shiatsu to a smoker client whose breath had that touch of brimstone. I used to dread his call.

At school they told Smith Minor that farting in church was an insult to God. God seemed to take offence at a gross variety of actions, observed we Smith cohorts in the Lower Remove, and must have a really noxious time up there in the rainclouds. But on adult reflection, would God really have been bothered? And was SM's intention to insult the deity? Unlikely - a serious boy, he never made it as a grown-up salesperson, settling instead for life as a parson and consequentially a more intimate relationship with the divine wherein, as other intimate relationships, what begins as offensive evolves into innocuous as the recipient develops a kind of hapless immunity.

Smith Minor's services were never popular.

Do you have a good insult to share? or a new Insult Category? Or another way to lose clients?

How to lose Clients Part 1 - embarrass them.

While our sister organisation Zen Shiatsu Society runs a fascinating series of articles on how to find and keep clients, we at Healing NLP, not to be outdone, have decided to offer something even more illuminating: how to lose them, with case studies and detailed instructions on how to embarrass, insult, ignore, betray and generally bite the hands that feed you.

What makes this so very interesting is the realisation that we can initiate almost all these disaster-scenarios often with just a word or a phrase - and without any training whatsoever! The possibilities are boundless, from the slide of an eye that loses potential interest, to the phrase that can destroy years of trust.

These proven techniques work equally well for losing friendships.

This story helped me avoid the traps, or at least be aware of them, and their relative importance, e.g "I can forgive a man insulting me in my own home, but not being served lukewarm soup in his."

*

Embarrass Them

I stood behind the bar of the French Resistance in Earls Court waiting for the lunch-time crowd and, that day, having fired the cook, a thief, and her lover the night before. My clientele were mostly waiters and chefs from local restaurants and hotels and there was a body of opinion that my winebar should really have been named the Spanish Succession.

Anyway, first in was an early Englishman, handsome grey-haired man with good teeth and years of experience in the catering trade. He had built a business in consulting, advising people like me running their first venture on the do's and don'ts. Some months before he was a regular, in every day about this time to take a glass of sherry and tapas. Now he came up to the bar with a big smile across his face.

"Long time no see," I greeted him, "usual?" reaching for the Manzanilla.

John nodded, smile shrinking a little. I didn't pay much attention as, mind on lunch, I thought here's the very man to help me out now. He did, and more than I'd expected. I told him about the cook.

"Good," he said, "her food was ... well, what you'd get in one of those places where they go down Macromart for a dozen duck-in-orange boil-in-the-bag."

Yes, I agreed, but she was the expert and I'd never cooked anything more sophisticated than an egg. John rummaged in the cupboards, fridges, freezer.

"I'll do Drunken Sausage for you." He put on the apron and set to. I hear the tones of Galicia upstairs at the bar, and went up to serve Paco and Manolo.

"Ay, Crispy (what they called me), where the tapas?"

"Not today," I said. "John's cooking Drunken Sausage for us."

"Eh?"

"Salchichas borrachos."

I explained why and they politely finished their drinks and went next door to the Duke of Richmond. Roz, the barmaid and aficionada of all things Spanish arrived. I went back down to John.

He said, "I stopped to buy a paper on my way here. The newsagent said he hadn't seen me around for a while, where'd I been, man? I told him abroad. I didn't like having to explain myself. How did he know I hadn't been in the Priory - or Belmarsh. Or divorcing - or any of the things people don't want to be reminded of? "

"Oh come on, he probably just missed your happy smile!"

"At catering college they told us always greet every customer like a friend, but never ask anything more than how are you. Act like you saw them yesterday."

I had a fleeting thought he maybe felt embarrassed when I said Long time no see, then shrugged. "Oh, well," then to change the subject, "Mind if I take a look at your paper?"

John grinned.

"I didn't buy one."

*

Funnily enough, a few weeks after we moved the Zen School of Shiatsu to a new location, August 2006 it was, I happened to be passing the sweetshop where I would buy my after-lunch KitKat when we were based in Phipp Street. The man behind the counter said "Hey! Long time no see!" I explained we had crossed to the other side of Great Eastern Street, the traffic, etc etc.

I didn't go back again after that. I felt embarrassed at him noticing I hadn't been there. And my mind shot back thirty-five years as I remembered John.

We humans, aren't we all a little bit sensitive? In all senses of the word. Or is it just me? And if you think its just me, imagine if any, or how many, of your clients are 'just me!'

NEXT WEEK: Insult them!

© Kris Deva North

Healing NLP is on facebook

Rage at the Machine - or a Lesson from NLP training

Tommy and I had trained together from the first Practitioner Training with Paul McKenna, and on through the Masters' and Trainers' with McKenna, Richard Bandler and John LaValle, learning tricks of stage magic and the different magic of Milton Ericksson. We rediscovered each other years after first meeting on a shiatsu course. I had gone ahead with a shiatsu career while Tommy opted for part-time. Now we were both determined to complete an inspiring but difficult training, a particular challenge for me being the making of a video of my teaching as I had never before even held a camcorder in my hand.

One of the earliest conditions I offered colleagues at Practitioner training was 'Technophobia', the panic attack that set in when presented with any kind of problem with technology, from kettle to computer, lightbulb to lap-top. I would break out in sweat, my heart would hammer, my breath go into shallow bellows-mode and my mood swing from fear to rage. By the time I got to Trainer-training I had learned to take a step back, reassure my inner self that everything would be (probably) be OK (eventually) and the machinery was just being machinery and it really wasn't personal.

Tommy had none of these issues. He worked in IT and told stories of help-desk questions ("the computer says it doesn't recognise the printer even though its right in front of the screen") and had his own video camera.

We went our ways after the Trainer course, I to a winter beach holiday where en-route I bought the latest, state-of-the-art, mini-disc camcorder "that works with everything" enthused the duty-free salesperson. Except mac, I discovered when I got home, proudly noticing as I wrestled (kinesthetically) with wires, helplines (auditory) and knowledge-bases (visual) that instead of stamping on it I kept cool, calm and contemptuous. (Metal cut Wood, in shiatsu terms, and Earth controlled Water.) I even managed a wry smile reading the small print - operating system windows - at home instead of at the airport. My son benefitted: the camera proved valuable in his acting/directing studies.

A trip to Amazon led me to a second-hand Sony, underwritten by a customer's comment that a Belkin cable between it and a mac required no software. I was in business. I set up the tripod - bought with the first camera - and filmed myself teaching NLP to my first group of accommodating students. That video got me my Trainer Licence and since then I've made many more, about NLP, Shiatsu, Tai Chi and Chi Kung. People have even told me they've joined courses through being impressed by my Youtube collection.

I came across Tommy again at another event a year or so later. He was still in his IT job and "hadn't got round to doing the video yet," although still determined to change career to NLP.

There's another lesson in here somewhere, but maybe for another day.

Kris Deva North

Healing NLP is on Facebook

November Newsletter

Air cools as nights draw in and thoughts turn like leaves to warmer times past or future, hopes and memories of good turns done, friendships lost and found, of magic childhood moments getting into warm ironed pyjamas in front of the fire...
A Taoist autumn is to let go the melancholy of season's change, grow courage to face winter, and smell the sunshine on those rare bright days that skymark this time. One such lit up the half-marathon when we gave shiatsu to the Capital runners: it was a real thrill to hear their appreciation on the radio. The week before we were at the Mind Body Soul exhibiting the art of gentle healing, meeting new people and making new friends.
And now, hooray for Amazon publishing three e-books: Taoist Medicine Wheel, Finding Spirit in Zen Shiatsu and Taoist 4Play Shiatsu Secrets for Love, that people can download for really a very small sum to read on (the beach?) their Kindles, iPhones, iPads, Androids, Blackberries ... when I first went to school we wrote on slates; paperbacks had just been invented, credit cards not even a tinkle in a banker's eye, and keys were made for locking. Now we can go anywhere in the world and spend money by tapping numbers on keypads - scary!
Talking of years, our Winter Gathering on 5th December will be a celebration of Kris's 70th and an occasion for remembrance, reconciliation and peace-making. We would love to see you there.

The new prospectus with dates and costs for Certified Practitioner and Master Practitioner training in 2011 is out now, with earlybird savings and extra savings for combining booking both courses together. Call us for your copy (0700 078 1195), or download with a click here or click here to find out how to sign up on-line now. The Healing NLP blog is running a series of 'Lessons from an NLPerson' with interesting insights into applying NLP in practice, and building up a practice: value for all, help for some. Have a read with a click here.

Congratulations to Anastasia Attiki and Michael Robbins on certification as Licensed Practitioners of Neuro-Linguistic Programming. See the full list of Healing NLP Practitioners and Masters with a click here

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A Lesson from Listening

People do sometimes let themselves get into such a
state they stop believing themselves capable of anything. One client
had decided she was a thoroughly bad person because she had neglected her son, deserted her husband and alienated her whole family
when she was a heroin addict some fifteen years before. When she
told me this she spoke as if in a trance, eyes left in memories brought
into the present
“And now?” I asked.
“Well, I stopped using ten years ago.”
“Do you see your son?”
“Yes, we get along fine nowadays but I worry about him because of
what I did.”
“How is he?”
“Well he’s really healthy actually. And seems happy. And has a job
he likes and a lovely girlfriend. We get on really well.”
“What about your ex?”
“We’ve become friends. He doesn’t hold grudges.”
“Brothers? Sisters?”
“We’ve had our problems in the past but things are better now.”
“So tell me again, why, specifically, do you think you are a thoroughly
bad person?”
It was a habit she had formed, thinking about herself in that way. It
wasn’t rocket science to see it, not even therapy to help her see, just
commonsense, how she had wrapped herself in outdated thoughts.
She would never have worn outdated fashion.

© Kris Deva North
Extracted from Finding Spirit in Zen Shiatsu: NLP with a difference

Lessons from a NLPerson

What do you say, or how to lose friends and alienate people


They told me to 'mind my language' when I was a kid. "Why?"
"Because it upsets people, and that's not a nice thing to do."
As a grown-up doing NLP I learned the mysteries of rapport that took politesse oblige to a new level. I learned to say less and listen more, and found this useful in my work. In public speaking, a great tip from Paul McKenna taught me that its good practice to say nothing anyone can disagree with.
This advice sprang to mind some months ago when, at a seminar to recruit people for a self-development workshop, the speaker, an affable-seeming man, began to employ the device of mockery, gently mocking followers of a certain tradition for being robotic, mocking a man without a partner for being single with the words, we are mammals, and mammals have partners. (He didn't distinguish between dog-mammals who shag anyone including their parents, siblings and offspring, and polar bears who live in solitude except for the mating act.)
Now I thought to myself at the time, how does this speaker know how many robotic followers were sitting in his audience, and how many of those present were single, and would members of either group be flocking to his workshop?
Well, I guessed right, as I had the opportunity of meeting him again a few weeks later. I liked him as a person and I liked the ideas he was promoting and I thought a lot of people could benefit from his teachings.
He seemed sincere, open and friendly, and he tried really hard. So I broke my own rule of not offering help unless asked. I mentioned what I had noticed.
He defended his position, explaining he had not meant this, had really meant that, and he was sure people had not taken his words the wrong way.
"Did you get many takers from that seminar?" He shook his head.
I mentioned the NLP principles of rapport and McKenna's tip. He responded "I'm not an NLP geek."
The penny dropped - ignoring Paul's advice, I may have lost a potential friend and alienated that person.
Does this mean we should say nothing to anyone of what they should or should not do?
Is it that simple?
What do you think?


Kris Deva North: sharing lessons of life as an NLPerpetrator.

8-day Intensive NLP Practitioner Training

Healing NLP has two great benefits: you learn to Help Others (and to make a decent living at it if you so choose) AND you learn to sort your own stuff out. People do this training for one more often both these reasons. The truth is, NLP started as a healing therapy....mastering your mind, helping others do the same...our reflective approach sounds a deep chord of appreciation as we learn to use these incredibly powerful techniques, proven ways that really work, with care and understanding.

An NLP Practitioner is someone who has learnt how to use the principles and techniques of NLP to enhance their personal effectiveness and improve those same skills in others.

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Diagnostic applications

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Training is from 9.30 am to 5.30 pm daily, with breaks. Venue: Healing NLP @ Zen School of Shiatsu, 68 Great Eastern Street, London EC2A 3 JT.

Learn more: click for Healing NLP website

Free Talk and Demo on Healing NLP by Kris Deva North

Come on by to see some of the mystery of NLP unveiled in free talk and demo by Kris Deva North at this event sponsored by Zen School of Shiatsu and Universal Healing Tao UK at the Healing NLP Institute 68 Great Eastern Street London EC2A 3JT on Friday evening 30th July, 7 to 9pm.
If this whets your appetite then there's Taster Day on Saturday 31st July from 10.30 to 4.30 for a quick immersion in NLP with video demonstration by Richard Bandler, co-creator with John Grinder of one of the most effective methods for improvement of self and others.
A Day of demonstration, explanation and practice:
what NLP is
what NLP does
You will see, hear and feel the effects of Neuro-Linguistic Programming in a friendly environment with care and attention.
Kris answers your questions, so bring some along - and an open mind!
The purpose of this low-cost Taster is to give you a high enough level of information, insight and practice of NLP for you to make up your mind about it;
is this something you want to do for yourself?
is NLP something you might want to use to help others?
is this not for you at all?
There is no pressure and no obligation. In NLP you make your own choices.
Healing NLP's next Practitioner Training runs for 8 days from 23rd to 30th August, with Society of NLP Licensed Trainer Kris Deva North. Learn more with a click here.

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Yes, we've taken our place in the universal community. I've often thought the internet is the nervous system of our planet and its good to be able to connect with so many friends and, of course, help more people discover what we do. And have all the pics and videos in one place - cool!

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Interesting Question

The Question
My primary interest is to move from mainstream education into private practice over
the next few years. Is your course suitable for someone with an educational rather than a health or therapy background?
The Answer
Thank you for your email and an interesting question. I hope my own experience is helpful for you as I myself came into private practice from an educational (and business) background. The NLP techniques have made a huge difference, especially in terms of understanding the precise meaning behind what people say, and helping them undertand this themselves.

I originally came into NLP because two of my students said I was teaching 'like NLP'. I decided to find out what I was doing. NLP is based on what successful people already do, but I found so much more than that. It filled the gaps, and interested me enough to go on to Practitioner, Master-Practitioner and eventually Licensed Trainer, an amazing journey. Now I teach what I have called 'Healing NLP,' to point up the difference between our more reflective approach and the rah-rah of the business model.

Of course I don't know your educational speciality nor the private practice it is your primary interest to move into but I do know that NLP's communication skills have helped many people help others. Because of its value in improving communication skills, I even insist on NLP Masters training for teachers!

Midsummer Healing NLP

Happy Solstice! All these summer showers show summer's lease hath all too short a date: what was the first line? A complimentary copy of Bouncing Back, Thriving in Changing Times to the first three correct answers.

With all the problems, challenges and opportunities in our present uncertain world, what better time to invest in yourself. Your value can only increase, as a human being, as a shining spirit, or simply a more accomplished person who has done the best for yourself. How long have you been promising yourself a new challenge? a new skill? even a new career... just do it.

The next 8-Day Intensive Practitioner Training 22nd to 29th August, 9.30 am to 5.30 pm. ... save your place here! Free Talk and NLP Demonstration on Friday 30th July and/or NLP Taster Day on Saturday 31st July. Hear how NLP started as a healing therapy and get a feeling for how it might work for you.. to Help Others or sort out your own stuff, or both!

A comment from the recent training: "...a big thank you for the last 8 days which have literally been life changing and hugely inspiring." Mr RB, life coach and personal trainer.
Catch the Healing NLP video here

Info on all the above here

"BOUNCING BACK - THRIVING IN CHANGING TIMES - Kris Deva North is a featured author with Wayne Dyer, John Assaraf, Gavin Keilly, David Riklan, Brian Tracey and Gregory Scott Reid telling uplifting stories of individuals who have learned to face adversity and overcome challenges." Of course I knew my own story and reading the others I found the book so practical and inspirational that I will be giving away a free copy to every new registration on Healing NLP Practitioner and Master-Practitioner Training.
About the book here

June News

HEALING NLP

"Teach them to fish!" Learn the mystery and the magic at our Free Talk and NLP Demonstration on Friday 30th July and/or the NLP Taster Day on Saturday 31st July. Hear how NLP started as a healing therapy and get a feeling for how it might work for you...people learn better control of feelings and thoughts, and a remarkable power to help others fulfil their own potential. In other words, you learn to Help Others AND to sort out your own stuff. Mastering mind, our reflective approach sounds a deep chord of appreciation as we learn to use these incredibly powerful techniques to unlock the 'secret codes' that open to the mind's potential.
The next 8-Day Intensive Practitioner Training 22nd to 29th August, 9.30 am to 5.30 pm. Bookings already flowing in so ... save your place here!
A comment from the recent training: "...a big thank you for the last 8 days which have literally been life changing and hugely inspiring." Mr RB, life coach and personal trainer.
Catch the Healing NLP video here

Bouncing Back has arrived! Now available in our catalog and we can compete with Amazon on price: just £7.97 and plenty in stock right here with a click
(*) "BOUNCING BACK - THRIVING IN CHANGING TIMES - Kris Deva North is a featured author with Wayne Dyer, John Assaraf, Gavin Keilly, David Riklan, Brian Tracey and Gregory Scott Reid telling uplifting stories of individuals who have learned to face adversity and overcome challenges." Of course I knew my own story and reading the others I found the book so practical and inspirational that I will be giving away a free copy to every new registration on Healing NLP Practitioner and Master-Practitioner Training.

May Update

NLP started as a healing therapy....people learn better control of feelings and thoughts, and a remarkable power to help others fulfil their own potential. In other words, you learn to Help Others AND to sort out your own stuff. Mastering mind, our reflective approach sounds a deep chord of appreciation as we learn to use these incredibly powerful techniques to unlock the 'secret codes' that open to the mind's potential. "Teach them to fish!"
The next 8-Day Intensive Practitioner Training 22nd to 29th August, 9.30 am to 5.30 pm. Bookings already flowing in so ... save your place here!
A comment from the recent training: "...a big thank you for the last 8 days which have literally been life changing and hugely inspiring." Mr RB, life coach and personal trainer.

Bouncing Back has arrived! Those who won copies will receive them in the post soon.
Now available in our catalog and we can compete with Amazon on price: just £7.97 and plenty in stock right here with a click
(*) "BOUNCING BACK - THRIVING IN CHANGING TIMES - Kris Deva North is a featured author with Wayne Dyer, John Assaraf, Gavin Keilly, David Riklan, Brian Tracey and Gregory Scott Reid telling uplifting stories of individuals who have learned to face adversity and overcome challenges." Of course I knew my own story and reading the others I found the book so practical and inspirational that I will be giving away a free copy to every new registration on Healing NLP Practitioner and Master-Practitioner Training.

Next Practitioner Training

HEALING NLP
NLP started as a healing therapy....people learn better control of feelings and thoughts, and a remarkable power to help others fulfil their own potential. In other words, you learn to Help Others AND to sort out your own stuff. Mastering mind, our reflective approach sounds a deep chord of appreciation as we learn to use these incredibly powerful techniques to unlock the 'secret codes' that open to the mind's potential. "Teach them to fish!"
8-Day Intensive Practitioner Training 2nd thru 9th April, 9.30 am to 5.30 pm.
... learn more here! Three places left.

(*) "BOUNCING BACK - THRIVING IN CHANGING TIMES - Kris Deva North is a featured author with Wayne Dyer, John Assaraf, Gavin Keilly, David Riklan, Brian Tracey and Gregory Scott Reid telling uplifting stories of individuals who have learned to face adversity and overcome challenges." Of course I knew my own story and reading the others I found the book so practical and inspirational that I will be giving away a free copy to every new registration on Healing NLP Practitioner and Master-Practitioner Training.

Happy Chinese New Year of the Tiger

Happy New Year of the Tiger! which this Chinese New Year begins on ... VALENTINES DAY!
Love! All you need is...... Valentine's Weekend, a special time for Couples, three days of sensual fun (with qigong for couples, Dance of Dragon and Tiger and much more, with Kris Deva North & Anamarta) from Saturday February 13th through Monday 15th 10am to 5pm daily - yes, celebrate with your Beloved, come to know each other better: yes, more and better - and be Tigers in love! The only pre-requisite is being a couple ... Learn more with a click

Quote for the Year: "If you think you can do it, or if you think you can't, you're right." Who said that? First right answer gets a free copy of Bouncing Back, Thriving in Changing Times.

New Year Evolution?

What is your New Year Evolution? Suggestions: Just do it, whatever you've been promising yourself all these years/months/moments. When the going gets tough, the tough get: (circle your choice) going / shopping / smiling / meditating / surfing / googling - whatever your choice, in 2010 all's good again! Enjoy this fresh and beautiful newborn year.
Coming soon (Feb 14th) the Year of the Golden Tiger (Lucky for some.)
Going soon: the Year of the Ox (Prosperity through fortitude and hard work.)
Next Practitioner Training runs over Easter 2nd thru 9th April 2010, 9.30 am to 5.30 pm. Before that there's a FREE TALK & DEMO March 12th Friday evening 7pm to 9pm. No need to book, just come on by Healing NLP @ Zen School of Shiatsu 68 Great Eastern Street London EC2A 3JT and / or join us for the Spring TASTER Day March 13th
Bookings are coming in already so if you're thinking about it ... look before you leap here! Make a good saving with the Early Bird registration.

Coming Soon "BOUNCING BACK - THRIVING IN CHANGING TIMES"
'Kris Deva North is featured author in this collection of essays from people sharing their stories of true fulfilment in life by persevering in difficult times and making the most of each opportunity.
In addition to Kris, essays from John Assaraf, Gavin Keilly, David Riklan, Brian Tracey and Gregory Scott Reid tell uplifting stories of individuals who have learned to face adversity and overcome challenges.
"Thriving is more than having material needs met," says publisher Steven E. "It is the growth of personal spirit; it is a sense of joy that can't be taken away by tough times or bad luck. To thrive is to be truly and fully alive."'

Of course I knew my own story but when I read the others I found the book so practical and inspirational that I will be giving away a free copy to every new registration on the Healing NLP Practitioner and Master-Practitioner Training. Otherwise, buy now on Amazon